This 2nd edition of ManageFirst: Hospitality and Restaurant Management includes essential content. Plus learning activities, case studies, professional profiles, research topics and more that support course objectives.
ManageFirst: Hospitality and Restaurant Management (2nd Edition)
The text and exam are part of the ManageFirst Program® from the National Restaurant Association (NRA). This edition teaches restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis. It sources from the input and validation of the industry. And shows what a management professional must know in order to run a safe profitable operation effectively and efficiently.
The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential. The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more!
This textbook includes an exam answer sheet you can use with the paper-and-pencil version of the ManageFirst certification exam.