The Second edition of Crucial Conversations will give you the Tools for Talking When Stakes Are High.
Crucial Conversations Tools for Talking When Stakes Are High
The first edition of this book exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. What you’ll learn in this book can be applied to your personal and professional life. It’s a book that you can re-read many times and still gain tips to help you through many conversations.
This new edition gives you the tools to:
- Prepare for high-stakes situations
- Transform anger and hurt feelings into powerful dialogue
- Make it safe to talk about almost anything
- Be persuasive, not abrasive