Become a master at conversation with the Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results.
Conversational Intelligence (by Judith E. Glaser)
The key to success in life and business is to become a master in conversational intelligence. It’s not about how smart you are, but how open you are to learn new and effective powerful conversational rituals. That prime the brain for trust, partnership, and mutual success.
Mastering this conversational ritual translates the wealth of new insights coming out of neuroscience from across the globe. And brings the science down to earth so people can understand and apply it in their everyday lives.
Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain. As well as what activates higher-level intelligence such as trust, integrity, empathy, and good judgment.
Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.